Warranty and Maintain
One year warranty is offered for whole product except bulbs, defective products (except for the instrument damage caused by human factors) will be repaired without charges except bulbs.
T/T in advance
1. General order: Pick up within 1~2 days/ delivery as clients’ requirement upon receipt of payment.
2. OEM case:
Trial order: One month after all details is confirmed, and upon receipt of payment.
1. Local repair (LA):
Our equipment repair service helps clients do just that — Keep their gear in working, optimal condition. Our repair work is thorough and we offer quick turnarounds.
Our skilled technicians are experienced with both theatrical stage lighting and today’s newest LED lighting and projection technology.
Our repair process is only 3 steps.
(1) You give us a problem-shooting call or an E-mail.
(2) We check out your equipment and, if we can repair it, we will repair it. The labor cost will be free during the guarantee period of gear if the problems caused by products quality; otherwise we will provide you with an estimate.
(3) If you approve the estimate, we repair your equipment. Otherwise, you pickup your equipment and only incur a minimum diagnostic fee.
2. Online help:
For Other states of U.S., we supply online problem-shooting team, please contact us from Online contact form.